Gramic Support
Gramic helps you learn a language by talking. You have a spoken conversation with an AI tutor, and Gramic turns what you said and struggled with into short speaking lessons you can practise afterwards. You can also add your own material, such as documents, photos and recordings, for the tutor and your lessons to use.
Get help
Email us at
[email protected]. Tell us what happened, which device you use (iPhone, Android or web browser), and the email address you sign in with. We usually reply within a few working days.
Common questions
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The tutor cannot hear me: check that Gramic has microphone permission in your device settings (Settings > Gramic on iPhone), and that no other app is using the microphone.
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Lesson audio is quiet: turn up your device volume and check that silent mode is off.
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I cannot sign in or my access was refused: write to us from the email address you tried to sign in with.
Delete your account or data
You can delete individual lessons and the material you added in the app at any time.
To delete your account and all the data associated with it, email
[email protected] from the email address you sign in with, with the subject "Delete my account". We will confirm by email once it is done, within 30 days. You can also ask us for a copy of your data the same way.
Privacy
Our Privacy Policy explains what Gramic collects and why: see the Privacy link at the top of this page.